Refund policy

Refund Policy

Because our products are custom printed on demand just for you, we do not accept returns or exchanges for buyer's remorse or incorrect size selections. Please review your order carefully before completing your purchase.

Damaged or Defective Items If your item arrives damaged, defective, or with a printing error, we'll make it right. Please contact us at showsplace21@gmail.com within 30 days of delivery with a photo of the issue and your order number. We will offer a free replacement or a full refund at our discretion.

Wrong Address / Undeliverable Orders If an order is returned to us due to an incorrect address provided at checkout, the customer is responsible for any reshipment costs.

Lost Packages If your order is marked as delivered but you haven't received it, please contact us within 7 days of the delivery date so we can investigate with the carrier.

Order Cancellations Orders can be cancelled within 24 hours of purchase. After that, production has typically begun and cancellations cannot be guaranteed.

Contact Us For any questions about your order, email us at showsplace21@gmail.com. We typically respond within 1–2 business days.